Returns & Exchanges

At Request, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your new fashion piece isn't the perfect fit, we are here to help you find an alternative or process a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the original items with all tags attached into their original packaging to ensure the garments remain protected during transit.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; we will notify you once your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing